Sales Policy
Clear and straightforward — so you know exactly what to expect.
Minimum Pickup Age
Kits stay with their mother for 6–8 weeks before going home. This is a critical window — pickup before that age leads to health issues.
Deposit
A flat $100 non-refundable deposit reserves a young rabbit who isn't yet old enough for pickup. The deposit is applied toward the total price.
Health Guarantee
Every rabbit gets a health and gender check at pickup. If we find an issue, you'll receive a full refund or a replacement — that's the one exception to the deposit policy.
Pickup & Handoff
Pickup happens in Newport, TN at our private residence by appointment. We send you home with startup feed and care advice. Once the kit leaves with you, they become your responsibility — though we're always happy to answer questions afterward.
Address Privacy
We don't post our address publicly — it's a private residence, not a pet store. We'll share the address with you once your pickup is scheduled and confirmed.
Transport
We work with a 3rd party for transport to your door or city if you can't pick up locally. Prices start at $100. We do not ship rabbits via cargo or unattended airline transport.
Continued Support
Michael is available before and after your purchase. If your rabbit gets sick or you have questions, please don't hesitate to call — 423-540-6566.
Questions about our policy? Contact us — we're happy to clarify anything.